Have a Question or Need Help?
Capital Crest Credit Union team members are here for you.
By Phone
Talk to a real person. Our member reps are available:
Monday – Thursday: 8am – 5pm
Friday: 8am – 5:30pm
Saturday: 9am – 1pm
Toll Free
+1 (908) 3120138
In Person
If you prefer to meet face to face,
Address: 1455 River Park Drive
Portland, Oregon 97204, USA.
Feedback
If you have feedback regarding the services provided by this credit union, please contact us through email
Email: info@capitalcrestcu.com!
Lost or Stolen Card
Call us immediately if your card is lost or stolen:
Monday–Friday, 8am–5pm
Toll Free
+1 (908) 3120138
Weekends or after business hours
Toll Free
+1 (908) 3120138
Your card will be deactivated immediately. Come by any branch and we will instantly issue you a new card. The charge for a replacement card is $5.
Should Cares be alerted by a third party that your card has been compromised we may determine to issue new debit cards at our expense.
Credit Union Documents
Pursuant to the Texas Administrative Code, Rule 91.315, members are entitled to review or receive a copy of the following credit union documents, upon request:
- Balance sheet and income statement;
- A summary of the most recent annual audit;
- Written board policy regarding access to the articles of incorporation, bylaws, rules, guidelines, board policies, and copies thereof; and
- Internal Revenue Service Form 990
Contact us Toll Free +1 (908) 3120138 or email us at info@capitalcrestcu.com
Credit Bureau Disputes
PO BOX 81349
1455 River Park Drive
Portland, Oregon 97204, USA.
Attention: Payment Systems
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1455 River Park Drive Portland, Oregon 97204, USA.
Administration Office
175 Bloor Street East,
Toronto, Ontario, M4W 3R8, Oregon
